Thought Leadership

What pitfalls should clients and service providers avoid when developing their commercial strategy? Watch the video to learn more.

In this video, we show how a "lowest cost mindset" misses, or may even undermine, strategic goals like improved innovation and service quality, talent retention, world class asset management, or effective risk management.

Maintaining a healthy relationship requires a mindset and skillset to build trusted partnerships and the willingness of both parties to continuously expose pain points and work together to resolve them. One way to measure the health of a relationship is through a relationship health assessment.

Complex, integrated corporate real estate relationships require considerable time and effort by both parties to achieve peak performance. So as the end of the contract term approaches, if things are going well, what do you do? Is going to market with a new RFP the only option?

Performance Management is critical to the success of every outsourcing arrangement, whether it is a new strategic relationship, an existing relationship, or a strategic renewal. This short, two-and-a-half-minute video reviews important concepts.