What pitfalls should clients and service providers avoid when developing their commercial strategy? Watch the video to learn more.

In this video, we show how a "lowest cost mindset" misses, or may even undermine, strategic goals like improved innovation and service quality, talent retention, world class asset management, or effective risk management.

Complex, integrated corporate real estate relationships require considerable time and effort by both parties to achieve peak performance. So as the end of the contract term approaches, if things are going well, what do you do? Is going to market with a new RFP the only option?

Why is there so much mistrust in outsourcing relationships? Suspicion and mistrust should not be characteristics of strategic relationships, and when they are, we often find the cause is partly the way the commercial model, or pricing approach, is structured. Read more about it in this article.

What does a client-service provider relationship that is a good candidate for a strategic renewal look like, and how do you decide that it is the right option for you?