Building Diversity from the Inside Out

September 05, 2023 11:00 AM - By SIREAS

The Role of Corporate Real Estate in DE&I Strategies 

    In today's evolving corporate environment, the recognition that diversity, equity, and inclusion (DE&I) are vital drivers of innovation, productivity, and sustainability has prompted a profound shift in the way business is approached. Corporate Real Estate (CRE) now stands at a unique juncture, with the opportunity to not only align with these principles but also to actively contribute to the realization of DE&I goals. As we celebrate SIREAS' remarkable journey of 8 years as a successful women-owned business, we find a compelling embodiment of these principles. SIREAS has not only thrived but also exemplified how diverse leadership and perspectives can fuel growth and excellence. Our story, among others, stands as a testament to the transformative power of DE&I in the corporate world, reminding us that businesses led by women bring unique strengths and perspectives, resilience, and innovation to the forefront. 

    In this article, we explore how CRE aligns with the evolving landscape of DE&I and how it contributes to the broader narrative of diversity's role in fostering success and sustainability in the work environment and beyond. 

Understanding DE&I 

    DE&I has evolved into a dynamic force reshaping the corporate landscape. In essence, diversity refers to the presence of a wide variety of individuals within an organization, encompassing differences in race, gender, age, sexual orientation, ethnicity, abilities, and more. Equity refers to fair treatment for all people, so that the norms, practices, and policies in place ensure identity is not predictive of opportunities or workplace outcomes. Inclusion signifies creating a workplace culture where diverse individuals not only coexist but thrive. It involves fostering an environment where every employee feels valued, respected, and empowered to contribute their unique perspectives and talents to the organization's mission. 

    Research and real-world examples consistently demonstrate the tangible advantages of diverse, equitable, and inclusive workplaces. Companies that embrace diversity tend to be more flexible, adaptable, and capable of solving complex problems. They are better equipped to attract top talent from a wide pool, as diverse teams often yield better ideas and outcomes. Moreover, diverse companies are often more appealing to a diverse customer base in an increasingly globalized market. To put these concepts into perspective, a study by McKinsey & Company revealed that companies in the top quartile for ethnic and racial diversity in management were 36% more likely to outperform their peers in profitability.1 Similarly, organizations with gender-diverse leadership teams were found to be 21% more likely to experience above-average profitability. 

The Connection Between Diversity, Equity, and Inclusion and CRE Strategy 

    While the principles of DE&I have long been acknowledged as essential elements of a forward-thinking and socially responsible workplace, their influence now extends further than ever before, seeping into the fabric of CRE strategy. This section will explore the intricate relationship between diversity, equity, inclusion, and how businesses make decisions about their physical spaces. We will delve deeper into practical strategies for creating inclusive workspaces, leveraging location strategy to access diverse talent, and championing supplier diversity in corporate real estate. These elements, when integrated into real estate strategy, can not only enhance an organization's reputation but also unlock the full potential of its workforce and set the stage for a more inclusive and prosperous future. 

Creating Inclusive Workspaces 

    In today's evolving work environment, creating inclusive workspaces is not just a matter of good intentions; it's a strategic imperative. An inclusive workspace goes beyond the physical design; it embodies an environment where every employee feels valued, heard, and able to thrive. Let's delve into how organizations can shape their real estate strategy to foster inclusivity within their physical office spaces. 
Inclusive Design Features 

    Inclusive workspace design features are essential in ensuring that all employees, regardless of their diverse needs, can access and utilize the office environment comfortably. Here are some key considerations: 

  • Accessibility: Ensure that the workspace is fully compliant with accessibility standards, including ramps, elevators, and accessible restrooms. Make sure that all employees, including those with mobility challenges, can navigate the office effortlessly. 
  • Flexible Spaces: A one-size-fits-all approach to office design may inadvertently exclude certain working styles. Incorporate flexible spaces that cater to different preferences, whether employees need a quiet area for focused work, collaborative zones for teamwork, or open spaces for brainstorming sessions. 
  • Ergonomic Furniture: Invest in ergonomic furniture that accommodates employees of varying physical abilities. This includes adjustable desks and chairs that can be tailored to individual needs. 
  • Sensory Considerations: Recognize that employees may have varying sensory sensitivities. Design the workspace with considerations for noise levels, lighting, and visual distractions to ensure a comfortable and productive environment for all. 
  • Diverse Artwork and Decor: Incorporating artwork and decor that reflects a range of cultures and perspectives can create an inclusive atmosphere. It demonstrates an organization's commitment to diversity and celebrates the richness of its workforce. 
Technology for Inclusion 
Technology plays a pivotal role in fostering inclusivity within the workspace. Here's how organizations can leverage technology: 
  • Accessibility Tools: Ensure that the digital tools and platforms used within the office are accessible to all employees. This includes screen readers, voice-activated assistants, and captioning services for video content. 
  • Virtual Collaboration: With the rise of remote and hybrid work models, virtual collaboration tools are essential. Choose tools that are user-friendly and inclusive, accommodating employees with diverse technology skills and needs. 
  • Remote Accessibility: For remote workers or employees with disabilities, providing the necessary technology resources and support is crucial. This might include home office equipment stipends, accessibility training, and IT assistance. 
The Impact on Employee Well-being and Productivity 
    Creating inclusive workspaces is not only about meeting compliance standards; it's about enhancing employee well-being and productivity. When employees feel that their needs are considered and accommodated, they are more likely to be engaged, satisfied, and motivated at work. This, in turn, can lead to higher levels of productivity and innovation. 

    Studies have consistently shown that inclusive workplaces tend to experience lower turnover rates and higher retention of top talent. Employees who feel valued and supported are more likely to stay with their employers and contribute to long-term success. 

    In the quest to create inclusive workspaces, organizations must recognize that inclusivity is an ongoing process. It requires regular assessment, feedback, and adjustments to ensure that the workspace continues to meet the evolving needs of a diverse workforce. In the following sections, we will explore how location strategy can further enhance access to diverse talent and how supplier diversity can be integrated into corporate real estate decisions. 
Leveraging Location Strategy for Access to Diverse Talent 
    Selecting the right locations for your physical spaces is a critical aspect of CRE strategy, and it can significantly impact your organization's ability to access a diverse pool of talent. 
Accessibility for All Employees 
    An inclusive location strategy begins with ensuring that your corporate office is easily accessible to all employees. This includes considering factors such as proximity to public transportation hubs, major roadways, and the availability of parking, bike racks, or other transportation options. By choosing a location that minimizes commuting challenges, organizations can remove barriers that might disproportionately affect specific groups of employees. 
Embracing Diversity in the Local Community 
    Beyond physical accessibility, location decisions should take into account the surrounding community. Is the neighborhood diverse and inclusive? Does it reflect the values of your organization when it comes to embracing different cultures, backgrounds, and lifestyles? An office situated in an inclusive neighborhood sends a powerful message about your commitment to diversity, equity, and inclusion. 
Leveraging Proximity to Educational Institutions 
    Proximity to colleges, universities, and vocational schools can be a strategic advantage for accessing diverse talent. Educational institutions often attract a wide range of students from various backgrounds and can serve as a talent pipeline for your organization. Establishing partnerships or internship programs with these institutions can further enhance your access to a diverse talent pool. 
Supporting Remote and Hybrid Work Models 
    In the era of remote and hybrid work, location strategy extends beyond physical office space. It includes providing support for employees who work from various locations. Organizations can offer resources such as remote work stipends, technology support, and flexible work arrangements to accommodate a diverse range of workstyles and needs. 
Impact on Employee Engagement 
    Selecting a location that aligns with diversity, equity, and inclusion goals can have a profound impact on employee engagement. Employees are more likely to feel valued and connected to their workplace when they see that the organization is invested in creating an inclusive environment, both within the office and in the surrounding community. This sense of belonging can lead to increased loyalty, higher retention rates, and improved morale. 

    By integrating diversity, equity, and inclusion into location strategy, organizations not only gain access to a broader and more diverse talent pool but also create an environment where employees can thrive personally and professionally. In the next section, we will explore how supplier diversity in corporate real estate can further support these goals. 
Supplier Diversity in Real Estate 
    Supplier diversity is an integral part of an organization's broader commitment to DE&I. Supplier diversity involves actively seeking out and doing business with suppliers that are owned by individuals from underrepresented or historically disadvantaged groups. This includes businesses owned by women, minorities, veterans, LGBTQ+ individuals, and individuals with disabilities. One goal is to create economic opportunities for these groups and foster a more inclusive business ecosystem. However, supplier diversity is not solely about purchasing goods and services from a diverse pool of suppliers; it is about actively promoting and incorporating diverse perspectives and voices into the decision-making process. By partnering with suppliers from various backgrounds, organizations can harness a wealth of ideas, experiences, and solutions that might otherwise remain untapped. 

    While often associated with procurement and supply chain management, supplier diversity also plays a significant role in CRE strategy given the vast number of suppliers often used across the delivery model. Next we will explore how championing supplier diversity can enhance your organization's commitment to inclusivity within its real estate decisions. 

Fostering Supplier Diversity in CRE 

To cultivate supplier diversity effectively, consider the following best practices: 

  • Establish a supplier diversity program with clear objectives and goals. 
  • Seek out diverse suppliers through supplier databases, certifications, and industry organizations. 
  • Build relationships with diverse suppliers and foster long-term partnerships. 
  • Evaluate supplier performance based on diversity metrics and inclusion practices. 

    Additionally, organizations can implement supplier development programs that include training, mentoring, and capacity-building initiatives. Many of the larger CRE Service Providers have programs like this in place that their clients can also benefit from. 

    Another way to actively support supplier diversity is to offer fair and equitable payment terms to diverse suppliers. These terms should be competitive, ensuring that diverse suppliers receive prompt and reasonable compensation for their products or services. Offering flexible payment terms, such as extended payment schedules or early payment options, can provide diverse suppliers with better access to capital and improved cash flow. This not only strengthens their financial stability but also enhances their capacity to deliver high-quality products and services. 

    By embracing supplier diversity as an integral part of CRE strategy, in addition to creating inclusive workspaces and leveraging effective location strategies, organizations can create a more inclusive and socially responsible business ecosystem while also benefiting from diverse perspectives and innovative solutions. In the next section we will discuss how to effectively measure D&I performance.
Measuring DE&I Performance 
    To gauge the impact of diversity, equity, and inclusion on corporate real estate strategy, it's essential to establish meaningful metrics. Ensure that your diversity, equity, and inclusion metrics within CRE align with broader organizational goals. The integration of these metrics into corporate strategy reinforces the idea that diversity, equity, and inclusion are not just checkboxes but core principles guiding the entire business. 

    Accountability for DE&I in corporate real estate should extend across all levels of the organization, from executives to front-line employees. Establish clear responsibilities for diversity, equity, and inclusion goals within real estate teams and ensure that individuals are held accountable for progress. 

Consider the following key metrics: 
  • Workspace Utilization: Measure how different areas of your workspace are utilized by employees of diverse backgrounds. Are inclusive spaces being accessed and utilized effectively? 
  • Employee Surveys: Conduct regular surveys to gather feedback on the inclusivity of your workspace. Ask employees about their satisfaction with the office environment and their sense of belonging. 
  • Location Strategy Success: Evaluate the success of your location strategy in terms of access to diverse talent and community engagement. Measure employee demographics to ensure alignment with your diversity goals. 
  • Supplier Diversity Metrics: Track your engagement with diverse suppliers in real estate-related projects. Measure the diversity of your supplier base and the impact on your real estate initiatives. 

    Once you've established these metrics, commit to regular reporting and transparency. By measuring progress and accountability, organizations can assess the impact of their DE&I efforts on corporate real estate strategy. This not only helps in fine-tuning real estate decisions but also contributes to a more inclusive and socially responsible corporate culture. Share the results of your DE&I efforts within corporate real estate with relevant stakeholders, including employees, investors, and the public. Transparency fosters accountability and demonstrates your organization's dedication to its DE&I goals. 

Conclusion: Unlocking the Potential of DE&I in CRE Strategy 

    As the business landscape continues to evolve, organizations are realizing that DE&I is not just an ethical imperative but also a strategic advantage. These principles, once confined to HR manuals, now permeate various facets of business, including CRE strategy. In this article, we've explored the profound connection between DE&I, and the physical spaces where work happens. From creating inclusive workspaces that cater to the diverse needs of employees to making location decisions that promote accessibility and community inclusivity, organizations are rewriting the rulebook on corporate real estate strategy. Embracing supplier diversity further solidifies their commitment to fostering an inclusive ecosystem, both internally and externally. 

    Measuring progress and maintaining accountability are the linchpins that ensure these efforts translate into tangible results. By establishing clear metrics, fostering transparency, and integrating DE&I goals with broader corporate objectives, organizations can shape real estate strategies that not only enhance their reputations but also unlock the full potential of their diverse workforce. 

    In closing, it's essential to recognize that DE&I are not one-time projects but ongoing journeys. As companies navigate the complexities of corporate real estate strategy, they must remain agile, adapt to changing needs, and continually reaffirm their commitment to inclusivity. The rewards are multifaceted, encompassing innovation, talent acquisition, reputation enhancement, and above all, the creation of workplaces where every individual feels valued and empowered to excel. 

    As you embark on your own organization’s journey toward inclusive CRE strategy, remember that DE&I are not just buzzwords; they're the keys to unlocking a future where businesses thrive, employees flourish, and communities prosper. 

References:

McKinsey & Company. (n.d.). "Diversity Wins: How Inclusion Matters." McKinsey & Company. Retrieved from https://www.mckinsey.com/featured-insights/diversity-and-inclusion/diversity-wins-how-inclusion-matters