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In this 3rd article of a 3-part series, we examine the complex collection of topics related to governance, as well as some of the tools that support the implementation of a comprehensive supplier performance strategy. Read Re-Engineering a Corporate Real Estate Service Organization: Governance.
Governance is all about accountability and responsibilities—and nowhere is that more important than in management of outsourcing, both within the company and facilities management organization and in dealings with outsourcing providers, from contractual terms and responsibilities to day-to-day operations. Read Why Governance Is Critical To Successful Outsourcing.
In this video, Ingrid Fenn describes a common scenario of misalignment between client and service provider – one that often leads to the realization that SRMG is necessary. Watch Avoiding Misalignment in Strategic Relationships.