As we discussed in Selecting the Right Contract Structure, it is important that you align your contract structure with the desired outcomes of the service provider relationship.
We talked about the differences between Transactional Contracts, which work well for tactical outsourcing, but don’t support collaboration and innovation, and Relational Contracts. Relational Contracts are frameworks that support collaboration and innovation.
In this video, Ingrid Fenn, President and CEO of SIREAS, describes a common frustration that occurs when an organization expects strategic collaboration and innovation from their service provider, but has negotiated a transactional contract that provides a framework for neither.
Learn more about contract structures for corporate real estate and facilities services in our upcoming webinar, Unraveling the Mystery of Complex Contracts. Register now and reserve your spot for this webinar, which is coming up on April 2, 2020.