In the final segment of this 3-part series, we will examine the complex collection of topics related to governance, as well as some of the tools that support the implementation of a comprehensive supplier performance strategy, including:
- Relationship Management Training
- Communications Strategy
- Escalation Processes and Procedures
- Performance Management
- Governance Support Platforms
- Periodic Relationship Health Checks and Contract Reviews
This series focuses on Real Estate Services organizations, which include corporate real estate and facilities management functions.However, the best practices and guiding principles outlined herein can be applied to a broader set of service organizations.